Voice Response
Your agent answers out loud.
Replies in natural speech, right in the chat: spoken answers instead of text-only, with no avatar and no phone line required. You get the warmth of a spoken answer at the cost of a text one.
Why it matters
Natural spoken replies
Lifelike voices read your agent's answers aloud, so customers can listen while they multitask.
On-brand voice
Pick a voice that fits your brand, or pair with PollyRing's cloned voice for one consistent sound.
Text stays available
Every spoken reply is also readable, so customers choose how they consume it.
How it works
Turn on Voice Response
Turn it on per agent and per channel, wherever spoken answers help.
Choose the voice
Stock voices, or your cloned brand voice.
Play on demand, or speak automatically
You choose the default; customers can always switch.
More premium features
Add your first module today.
Start free on the platform, then switch on the module your business needs most: a sales rep, a phone line, or a face.