Give your AI agent a face.
PollyFace turns your chat agent into a real-time, face-to-face video conversation: a lifelike presence that greets visitors, answers questions, gives demos, and books meetings in your brand's own face. It's the agent you already have, now on camera.
An add-on to PollyBot chat · Managed minutes or bring your own key
“Hi, I'm Polly, want a quick tour, or should I book you a demo?”
One agent across text, voice & video
The avatar is the face of the same Polly agent that runs your chat and phone, not a separate tool to build and maintain.
Provider-agnostic, always best-in-class
We run the best avatar engine under the hood and keep improving it, so you get the quality without the lock-in or the vendor management.
Managed or bring-your-own
Start turnkey with included minutes, or connect your own key for unlimited minutes and high concurrency. Scale on your terms.
Drop-in on what you already have
No rebuild. Add a face to your existing agent with a widget and go live in minutes.
A presence, not a pop-up.
Real-time, face-to-face
Sub-second responses in a live video conversation. It looks and feels like talking to a person, not a chatbot.
Reads the room
Picks up on visual and emotional cues and adjusts its tone. Real rapport, not just answers.
Your brand's face
A custom avatar built around your founder's likeness or a brand persona: a presence no competitor can copy.
One agent, one brain
It's the face of your existing Polly agent, same knowledge, same tools, same answers. Nothing new to build.
70+ languages
Greets and converses in your visitor's language, automatically.
Embed anywhere
Drop a widget on your site, share a link, or run it on a lobby kiosk. Live in minutes.
Human when it matters
Escalates to a live person with full context the moment a conversation needs one.
Always on
A face that greets every visitor, 24/7, no scheduling, no headcount.
A brand avatar customers recognize.
Build a custom avatar around your founder's likeness or a brand persona. Every visitor meets the same face, consistent across your site, demos, and support. It's a brand asset a generic bot can't copy, and a reason customers remember you.
- Custom avatar from your brand or founder (with consent)
- The same face across web, kiosk, and share links
- Or start instantly with a polished stock avatar
“Hi, I'm Polly, want a quick tour, or should I book you a demo?”
Three steps. No rebuild.
Choose
Pick or create your avatar
Start from a stock avatar, or build a custom one around your brand or founder's likeness.
Connect
Point it at your Polly agent
The avatar inherits your agent's brain, knowledge, tone, and tools. No second setup.
Go live
Embed & talk face-to-face
Drop the widget on your site or share a link. Visitors are talking to a face in minutes.
Put a face where trust matters most.
Website concierge
A face that greets visitors, answers questions, and books meetings right on your homepage.
Sales & SDR
Qualifies and demos on a live video call, 24/7, in any language.
Onboarding & training
Walks new customers or staff through the steps, face-to-face.
Support escalation
Chat can turn into a face-to-face call when a conversation gets sensitive or high-value.
Reception & front desk
An on-screen receptionist for a lobby or kiosk. Pairs with PollyRing.
Product demos
An always-available presenter that walks prospects through your product.
Managed minutes, or bring your own key.
An add-on to any paid PollyBot plan. Start turnkey with included minutes, or connect your own avatar key for unlimited minutes and high concurrency.
Starter
A face on your site, live this week
$0.40 / min overage · managed
- 100 talk minutes / month
- 1 concurrent conversation
- Stock avatars & voices
- Embed widget + share link
- Knows your business (your Polly agent's brain)
Pro
Your brand's face, doing real work
$0.35 / min overage · managed
- 400 talk minutes / month
- 3 concurrent conversations
- Custom brand avatar (your face or persona)
- Live CRM sync & human handoff
- 70+ languages
- Everything in Starter
Max
High-volume face time, fully managed
$0.30 / min overage · managed
- 1,500 talk minutes / month
- 10 concurrent conversations
- Multiple custom brand avatars
- Priority routing & support
- Everything in Pro
Studio
Unlimited minutes, bring your own key
You pay your provider for minutes
- Unlimited minutes (on your provider key)
- Up to 25 concurrent conversations
- All Pro features & custom avatars
- Provider-agnostic, no lock-in
- Flat platform fee, you control minute cost
Enterprise
Dedicated concurrency, SLA, white-label & SSO
Minutes are total talk time; concurrency is simultaneous conversations. Managed plans meter both. BYOK removes the minute cap on your own provider key.
Clear answers. No hype.
What is PollyFace?
A real-time, lifelike video avatar that gives your AI agent a face. Visitors have a face-to-face conversation with the same Polly agent that already runs your chat. It answers, books, qualifies, and hands off to a human when needed.
Do I need my own avatar technology?
No. Managed plans include talk minutes and everything you need: pick an avatar and go live. If you run high volume, BYOK lets you connect your own key for unlimited minutes while we handle the overlay.
Can the avatar be my face or my brand?
Yes. On Pro and above you can build a custom avatar around your founder's likeness or a brand persona (with consent). It becomes a brand asset no competitor can replicate.
What do minutes and concurrency mean?
Minutes are total talk time across all conversations in a month. Concurrency is how many people can talk to your avatar at the same time: 1 on Starter, 3 on Pro, up to 25 on BYOK Studio.
Where can I put the avatar?
Embed it as a widget on your website, share a direct link, or run it full-screen on a lobby kiosk. It works anywhere a browser does.
Does the avatar know my business?
Completely. It's the face of your existing Polly agent, so it shares the same knowledge base, tone, and connected tools. No separate training.
What about languages?
70+, detected automatically from your visitor. Same face, speaking their language.
Your agent already knows your business. Now give it a face.
Add a lifelike video avatar to your Polly agent and go live face-to-face. Start with managed minutes, then switch to BYOK when you scale.