Voice Dictation
Talk to your agent. Skip the typing.
Audio dictation for the people chatting with your agent. Customers press the mic and speak; your agent understands and answers. Faster on mobile, kinder on accessibility, natural everywhere.
Why it matters
Speak instead of type
Customers dictate questions on the go, with no thumb-typing paragraphs on a phone.
Accessibility built in
Opens your agent to customers who can't or won't type, whether the barrier is vision, mobility, or literacy.
Accurate in real conditions
Robust speech-to-text tuned for names, addresses, and order numbers: the details that matter.
How it works
Enable dictation on your widget
One toggle in your agent's channel settings.
Customers tap the mic
Speech is transcribed live into the chat for confirmation.
The agent answers as usual
Same brain, same tools, just a faster way in.
More premium features
Add your first module today.
Start free on the platform, then switch on the module your business needs most: a sales rep, a phone line, or a face.