Build a workflow with PollyFlow

Most agents answer questions. With PollyFlow, yours finish the job: looking up an order, collecting details, calling your API, and picking up right where they left off.

Create your first flow

1. 1Open Workflows → New workflow.
2. 2Add a trigger: an intent, keyword, or event that starts the flow.
3. 3Drag in steps: ask the user for input, call a tool/API, branch on a condition, or send a message.
4. 4Add an approval gate anywhere a human should sign off before continuing.
5. 5Save and version it, every run is logged so you can audit what happened.

• Conditional logic: branch on what the customer says or what your systems return.
• Human-in-the-loop gates: pause for approval, then resume automatically.
• Scheduled runs: trigger flows on a schedule, not just in conversation.