A tour of the PollyBot dashboard

Everything you run lives in the workspace console. Here is what each area does.

• Agents: create each AI worker and set its name, tone, model, and the tools it can use.
• Knowledge: the documents, sites, and sources your agents learn from.
• Workflows: the PollyFlow visual builder for multi-step actions and approvals.
• Channels: connect Discord, web widget, Slack, WhatsApp, Telegram, Messenger, and API/MCP.
• Live chat: the human-takeover console where your team can step into any conversation.
• Analytics: conversations, resolutions, per-channel performance, and agent KPIs.
• Settings: branding, team seats, billing, security, and white-label controls.